Denver Water Utilities - Leak Adjustment

Subsurface Leak Detection has successfully assisted numerous customers in navigating the intricacies of the Denver Leak Adjustment Program. If you've recently dealt with a water leak that has been effectively repaired, you might be eligible for an adjustment to your Denver Water bill. 

• Eligibility Criteria: To qualify for a leak adjustment, you must be a recipient of a water bill from Denver Water.
• Credit Application: Any potential credits resulting from the adjustment will be directly applied to your Denver Water account.
• Consumption Comparison: Denver Water will conduct a thorough analysis by comparing your property's water consumption during the period of the leak to the three-year consumption average within the same portion of the calendar year. This step ensures that the adjustment accurately reflects the impact of the leak on your bills.
• Maximum Coverage: A single adjustment can cover a maximum of three consecutive monthly bills. This limitation helps manage the program's resources and ensures fairness among all participants.
• Timeframe for Application: It's crucial to note that applications for a leak adjustment must be submitted within 12 months of the completion of the repair. This ensures that adjustments are processed in a timely manner.
• Application Process: To initiate the adjustment process, you need to submit your request through the provided webform, which can be accessed below. Additionally, your application must include proof of repair to validate your claim.
• Contact Information: In case you encounter difficulties completing the webform or are unable to provide the required documentation, please reach out to Denver Water's Customer Care at 303-893-2444. They will be ready to assist you in the application process.

This comprehensive program aims to fairly assess and adjust water bills for customers who have experienced leaks, helping them regain financial stability after addressing the issue.