Colorado Springs Utilities

Water Leak Adjustment

Should you discover a leak and take steps to repair it, you may qualify for a water leak adjustment on your bill. To be eligible for this adjustment, please follow these guidelines:

1. Submit a completed Water Leak Adjustment Form, available on our website, along with documentation of the repairs conducted. This submission must occur within sixty (60) days of the due date indicated on your bill for the period in which the leak occurred.
2. Upon receiving your completed form and the necessary documentation, our team will thoroughly review your billing history and consumption data. We will ascertain the typical amount of water that usually passes through your water meter.
3. Upon approval, we will make adjustments to the charges billed for water services during the period of the water leak. This adjustment can apply for up to two billing periods and cover up to one-half of the leak volume of water.

Please note that water leak adjustments are limited to two per premise within any three-year period.

By promptly addressing and repairing leaks, you not only conserve water but also potentially save on your water expenses. Subsurface Leak Detection is dedicated to helping you identify, address, and rectify water leaks efficiently and effectively. Don't hesitate to reach out to us for professional assistance, and visit our website for further information and resources regarding water leak detection and adjustment.

Are You Experiencing an Unusually High Water Bill? Explore Possible Leaks with Subsurface Leak Detection of Colorado Springs (Phone: (719) 749-6850)

Subsurface Leak Detection, Colorado Springs' premier water loss consulting firm, is here to assist both residential and commercial clients in identifying and mitigating water leaks. Sometimes, you might not even be aware of a leak on your property, but a sudden surge in your water bill can be a telltale sign. Here's how you can tackle this issue and potentially save on your water expenses.

Identifying Hidden Leaks

A significant increase in your water bill compared to your past usage patterns could indicate an undetected water leak. Subsurface Leak Detection recommends using our "My Usage" tool, available on our website, to track your daily water consumption. This tool can help you pinpoint irregularities in your water use.

Seeking Professional Assistance

If you have doubts or concerns about possible leaks but cannot visually identify any issues, it's wise to consider professional assistance. Subsurface Leak Detection of Colorado Springs is just a phone call away at (719) 749-6850. Our experts are equipped with the latest technology to detect and locate hidden leaks within your plumbing system.